Testimonial Tuesday: The Letter

In the age of email, Facebook and Twitter, the hand- mailed (snail mail) letter has gotten lost along the way.  Getting a letter now, shows that the person who sent it really took the time and energy to tell you something important.  A couple of weeks ago we received a letter in the mail from a VERY satisfied customer.  It meant a lot to us that Jordan L. took the time to type, print, get an envelope, get a stamp and mail this letter to us.  Jordan told us that she was relocating from Houston to Dallas and the fact that moveforfree was there for her every step of the way made the things a whole lot easier.  In fact she said, “I was far less stressed during this move than any other time in my moving history.”  Now without further ado here is Jordan’s testimonial… The Letter.

My name is Jordan L., and I just finished my move yesterday into my new place.  I have to say, this experience is the best I ever had.  I do not compliment often, for the mere fact that customer service has, in my opinion, severely declined over the past years.  However, this experience is one that I am unable to over look with regards to giving recognition.

I should have prefaced the first of this letter by saying that I am a manager in service- oriented industry and understand the true outcomes that good, quality customer service can have on a business.  The associates that I was fortunate enough to become assigned to are phenomenal at their job an at giving quality customer service.

I will have to admit that I was a bit skeptical of the moveforefree.com business model and how it was feasible to operate successfully, but after everything (and everyone) working like clock work to satisfy me (the customer), I am truly dumbfounded by all I received.

During a move, it is obviously a stressful time for anyone, and had it not been for the follow up and constant attention to detail by the representatives that I was assigned to, I would have had major issues in my ability to get the move completed.  Not only were the associates there beforehand, they were also there during the move as well.  I was moving from Houston to Dallas and got a late start after the first movers arrived and your team was able to work with the movers to have my window of arrival pushed back to accommodate me and my tardiness- this is something I would have never thought to be possible.

I am truly amazed at the overall outcome of this moving endeavor. and it not been for your company employing great people, I don’t know that I would been in  the great spot that I am currently enduring.  I cannot say thank you enough for the quality work and dedication your associates have put in to making this a satisfying experience for me.

I have already begun to solicit others to use your site.  This is an experience that I will tell to anyone and everyone I know who is looking to move in the near future.  Your associates have taken me from a pessimist to an optimist in a short amount of time, and that is something I cannot say very often about customer service.

Again, thank you for existing and having such great and talented people helping your customers, it will truly pay dividends in your growing future.  I wish your company the best of luck in your endeavor to grow, I hope to one day utilize your services again.

Thank you so much Jordan for sending us this wonderful letter!  I would like to give a very special shout out to Shari who was Jordan’s locator and Deedra and Courtney who assisted Jordan during her move.  They work very hard everyday to help people find their new place and get them moved into their new apartments.  You guys rock!  Thank you for all your years of service.

If you would like to send us a testimonial we love them in all forms: letters, emails, phone calls, Facebook/ Twitter posts, sky writing and billboards etc…

Don’t forget if you would like to take some pictures or video during your move, just swing on by our Facebook page and post them on up.  We love to hear from our customers and how they are doing in their new apartments.

Testimonial Tuesday Challenge

For the past 9 months I have been posting a testimonial or two every Tuesday and calling it Testimonial Tuesday.  What a privilege it is, sorting threw all those compliments to find just one or two for that week.

So, that gave me an idea! Why not take this opportunity to thank our wonderful customers here at MoveforFREE.com by rewarding them for sending in their testimonials!

It’s a Testimonial Tuesday Challenge!  Can you write a testimonial about your positive experience using MoveforFREE.com in a 140 words or less?  If so, post a comment on our Facebook page or tweet MoveforFREE on Twitter.  It’s that easy!  It doesn’t matter if you used MoveforFREE 9 years ago or last week.  I will pick the best one on Tuesday, July 6th.  The winner will receive a MoveforFREE.com prize package; including some MoveforFREE loot, a Moveforfree t-shirt and a Sonic gift card.  Best of all I will post your testimonial on our blog, Facebook, and Twitter page!

This will be the first Testimonial Tuesday Challenge but, be on the look out for our next one with bigger and better prizes!

For the official rules leave me a comment here and I will email them to you.

I’m looking forward to all those great testimonials!

Testimonial Tuesday: House —> Apartment

So you already know that MoveforFREE.com can move you from one apartment to another.  But did you know that we can also move you from a house to an apartment?  Well we can!

Is your nest empty or just need to downsize?  Look no further.

Take it from one moveforFREE customer who had been living in a house for over 25 years.  Here is what MoveforFREE newbie Ms. Mayes had to say.

“It had been 25 years since I last moved and this service made it so easy and the workers were very nice and worked hard.”

We are happy to make your next transition the easiest it can be.

I will never move myself again!

Truer words have never been spoken.

Since I have been living on my own, just over 6 yeas, I have moved 4 different times.  And one of those times was cross country.  (over 1000 miles)  And all of those times I did it on my own, with a little help from my friends.  But now that I have MoveforFREE.com in my life.  I no longer need to bribe my friends with free food and a contract to help them move in the future.

So when it came time to move again I couldn’t wait to actually MOVE.  Knowing that it was taken care of totally took the stressfulness out of moving.  Yes there was packing and cleaning but, all of that seems minuscule when you have movers.  The movers called me 20 minutes before they arrived.  It was great to see Brian again and he brought his partner Justin   They were done packing up the truck within a half an hour.  They handled my boxes and furniture very carefully and were super friendly.

I guess I better start moving boxes..

Oh wait!  I don’t have to move my boxes…

So, I’ll just sit here and wait!

MoveforFREE.com to the rescue!!

Brian (one of the movers) goes over the inventory with me.

Brian and Justin start moving my stuff into the truck.

Here are our moveforFREE tucks!

They handled my furniture very carefully!

I HIGHLY recommend MoveforFREE.com to everyone looking for a new apartment!  Seriously, why would you move any other way.  After not lifting a finger except to snap some pictures I will never move myself again.

Thank you MoveforFREE.com!!

Testimonial Tuesday… college edition

So the end school year is approaching fast! With finals and all those extra projects due the stress level is at an all time high!

I remember those days of to do lists that never ended, all nighters studying, and those horrid dark circles under my eyes.  There were times when I would just rest my head on my desk while writing a paper and completely fall asleep.

But I couldn’t even imagine looking for a place to live at the same time.  Many students around this time decide to move out of their dorm rooms on campus and move into their own place off campus.  Apartment hunting is stressful enough without the added pressure of going to class, studying, projects and finals.

So, of course, I have the perfect solution for you.

MoveforFREE.com makes apartment hunting and MOVING a breeze!

Take it from someone who has actually been there.

~Luis S., San Antonio, TX

“Not originally from San Antonio, moving from place to place was hard when I didn’t know anyone. I came to San Antonio for college and remained on campus for the first three years. My last year I thought it more appropriate to move off campus while holding down employment. I was dreading moving day because I didn’t know many people with trucks, at least well enough to assist me moving from my dorm room to a new apartment.

It was then that I had heard about MoveForFree.com. I remember hearing an advertisement and not believing what I was hearing. I had ignored it at first and as the end of the year approached I became more stressed. All of this was unnecessary, but little did I know that MoveForFree.com would be the answers to my prayers.

I finally called, got information, and before I knew it, I was set up. I gave my qualifications of what I was looking for in an apartment and what area I was interested in and in less than a week I was given my choices, I selected, and a moving date was set. With most of my stuff packed and some furniture ready to be taken out, the process was amazing.

I kick myself now for making it harder than it should have been, and the few friends I had at the time with trucks were relieved that I didn’t need their help for this…I mean  how often do people with trucks get approached to help them move things.

MoveForFree was easy, stress-free, and convenient. I highly recommend them for your move from a college campus to an apartment or just from one apartment to another. Their customer service was on par with greatness, no confusion, and no run around.

Thanks a lot MoveForFree! You’re keeping San Antonio moving, one box at a time!”

College is hard, moving shouldn’t be.  Contact us today at moveforfree.com!

Connect with us on Facebook, Twitter, and Youtube.

Testimonial Tuesday… Houston Edition

We have 1000’s of satisfied customers that give us great testimonials every day.  But since this week we are “on the move” to Houston, TX I will be sharing some Houston specific testimonials.

“Keep up the good work!
” Jorge G.

“Our movers were wonderful guys. They did an awesome job! It was a very good experience and I would definitely recommend it!” Thank you!
 Rebecca R.

“Every thing went well thanks a lot! sincerely”, Joseph R.

“The two men who assisted with my move were terrific! I couldn’t have asked for harder workers, and they were very polite. They even came early, after calling to make certain that was ok, which really made my day!! They both deserve gold stars***!!” Thank you.
 Christi H.

“I was very happy with the move . Thank you so much for all your help.” Patty H.

“This is the second time that I use moveforfree, and every time you guys come through for me. I will definitely recommend your services to everyone and anyone! Thank you very much.”  
Fabio C.

“WHEN I MOVE AGAIN I WANT THE SAME TWO GUYS,I REALLY LOVE THE WAY THEY WERE HELPFUL AND VERY RESPECTFUL TO ME.THANK YOU MOVE FOR FREE.)” 
Gladys W.

For more testimonials be sure to go here!

Testimonial Tuesday

MoveforFREE.com is proud to say that we employ excellent movers!  Here are some testimonials that graciously thank our movers.

MoveforFREE.com actual movers!!

“The movers were very nice and very perfessional, and I would reccomend move for free to everyone that I know whom are going to be moving. My experience was great. Thank You very much.”
Danyell Q., Garland TX

“My movers were exceptional! They did an excellent job and went a mile or more above to accomplish this move. I would let anyone know about “move for free.com” because of my great experience with this move. I will also call on Move for free to move to another apartment. My movers were Terry, Ron and Ken. Three very nice gentleman who worked hard to take care of my furniture. thank you”
Anne S., Benbrook TX

“The two men who moved me were very polite and worked extremely hard. They were very cautious not to damage any of my property. They did an excellent job and I appreciate thier professional approach. Thank you for a pleasant moving experience. I will recommend moveforfree.com to all my friends.”
Kellene F., Houston TX

Testimonial Tuesday

We really love to hear our customer’s opinions!  Feel free to post your opinions, suggestions, or comments here, on our Facebook page, or on Twitter.

Here is a great one from Ankin A. from Euless, Texas.

This is the second time i have used your service, you guys are the greatest, friendly, nice, and quick… I have recommended your company to several of my friends and they have used you guys..thanks again.  I will use you again in the future. (how about a referral fee program?..ha ha)

We value all of our customers and really do appreciate everyone of them.

Testimonial Tuesday Extravaganza!

We get a lot of testimonials here at MoveforFREE.com! Just take a look at our Customer Opinion section on our website.

But I have to say this one is one of the best! A super big thank you to Will L. of Houston, TX.

This is what Will Had to say about MoveforFREE.com…

FANTASTIC!!

“I’ve never been so happy using any website before. Seriously, I use the web for everything from pillows to cars, but THIS… this was FANTASTIC. I found a great apartment at a greatly discounted price (15% below market), and when it came time to move – BAM! Luis and Jesu (the movers) were there RIGHT on time and had all my stuff loaded in two shakes of a jackrabbits tail! I barely had enough time to say goodbye to my neighbors (though they gave me every second I wanted)! And even though I was moving almost an hour and a half away to the other side of town (Rayford/Sawdust and 45 to near Westheimer and 8), they kept in constant contact and let me know where they were, so that when I pulled up at my new complex they were RIGHT behind me. They unloaded me in about two minutes – putting EVERYTHING right where I wanted it. They even COMPLETELY refused my offer to help! They were exceptionally professional, and I really couldn’t have been happier with how those two fine gentleman handled my stuff – loading/unloading or even while driving. My stuff might has well been the Queen’s Jewels for how gently they handled it every step of the way. Really, way to go for those guys! But the best part – after they loaded me in, they brought me the bill – and it was CHEAPER than what I was told! I was told right off the bat that there would be an out-of-zone charge (and with the hour-and-a-half or so each way I understood!), but I couldn’t have paid a friend gas money for what this cost me. I will NEVER move apartments with anyone else ever again! Thanks so very much for everything, it was the single best moving experience of my life. I’ve always said moving was the single WORST thing in the world, but tonight changed my opinion about moving. SERIOUSLY! I hope to be a customer of your service until the very last place I ever rent. “

We take great pride in our employees and our business. Thank you so much to Will for taking the time to write to us and let us know how you felt about your experience.  We appreciate you, your kind words, and your willingness to take the time to let us know how we did.

Photo Credit

Ten years strong and still moving!

Testimonial Tuesday

This was my second move with Moveforfree, and I am thoroughly pleased with the service you delivered. I am always sure to recommend you to anyone I know who are moving!!!
Rebecca M., Houston TX

We love to hear that customers are recommending us to their friends, family, or other people they know. Word of mouth is the best kind of marketing.

I’ve had professional movers before, and have never had anyone be so careful with my belongings. My crew was excellent! Good job!
Cathy R., Carrollton TX

We always respect other peoples belongings like they were our own. I’m glad to hear that the move went SO well!

The movers were especially courteous. Being early was to my advantage and they coordinated being early with my schedule.
Thomas B., Houston TX

We like to help our customers in any way we can. Thank you so much for your kind words.